I have gone past my 3 months at the Apprentice Store and it’d been great so far but the workload was about to increase. Number 1 on the list was daily server checks for a client while they were on holiday, I really was clueless about this but looking forward to learning.
Thankfully I wasn’t thrown in the deep end and David spend time with me showing me the ins and outs of everything I needed to do. The process was to check Windows Event Logs which for those who don’t know log information outputted by the operating system and applications, including errors, this is what I was looking for. In addition to that, I had to check some specific pieces of software the client was running such as the anti-virus. Of course this was no use unless documented so this was put into a Excel spreadsheet and sent to the client daily.