Technology is a critical part in the running your business and why it should be maintained and managed effectively. The management of your IT systems should include planned preventative maintenance for compliance and governance reasons. Unplanned maintenance of your system is needed to handle issues as and when they arise. We believe that security should be embedded in your support rather than being a add-on on to your management strategy.
The Apprentice Store offers a fixed priced Managed Remote Support service that allows you to access a service level appropriate to your business requriements. Our pricing is based on the size and complexity of your IT systems but demonstrates value through our open service structure. Our remote IT support service covers end user computers along with network infrastructure equipment where required. Many small businesses operate Cloud services like Microsoft 365, some choose to operate on-premise servers, we can support these too.
We support a diverse range of clients based right across the United Kingdom from our Inverness base. Regularly managing client computer systems efficiently at a distance, we are experienced in managing our clients’ outsourced IT services remotely.